Our Support is:

ASCENDER clients receive superior, reliable support from a dedicated team of Education Service Center (ESC) consultants. The ESC consultants are highly trained and operate with consistent support standards throughout the state. ESCs offer extensive training and local support to district and charter school end users.

With 19 regional service centers across Texas, you are supported by members of your local community. Local support means the person assisting you with the business or student software is part of your local community and knows the needs of Texas’ educational institutions.

Our support services include:

• phone and email support
• training/workshops
• problem resolution
• disaster recovery
• training documents/user guides
• online page-level Help